Effective May 2, 2026, South Shore Health is moving to a single billing format. In this post, we answer frequently asked questions about this change and how it may affect your experience.

Effective July 22, 2026, we will transition to a new communication platform designed to make it easier to stay connected to your care. This platform, named Hello World, is an Epic application that supports secure two-way text messaging and improved phone and email between patients and South Shore Health.