South Shore MyChart

Contact Us

Questions?
781-261-4480

South Shore MyChart is our electronic patient portal, helping you manage your care experience as conveniently as possible.

This free digital tool provides access to appointment information, payment history, health summaries, test results, and more, all from a computer, tablet, or smartphone.

Log in to MyChart >>

Guest Payment

If you do not have a South Shore MyChart account and need to pay your bill, you can pay through our Guest Payment page.

For South Shore Medical Center patients

South Shore MyChart offers a number of useful features to help South Shore Medical Center patients skip the phone call and manage their care more efficiently.

Patients can send a secure message to their care team, schedule appointments (including same-day sick visits), view immunization forms, and complete pre-visit paperwork.

In addition, patients with standing lab orders can schedule their lab draws online as well - no need to call!
 

The exterior sign at South Shore Medical Center Norwell, featuring green shrubs, tulips, and other colorful spring foliage

MyChart Messaging: Dos and Don'ts

MyChart's secure messaging platform is its most popular feature - but it's important to use it appropriately.

Learn more about how you can use messaging to make the most of your MyChart experience.
Read More
A young woman sits at her dining room table working on a white laptop, smiling while she looking at the screen

Sign Up for a MyChart Account

To register for MyChart, start by requesting an activation code. Once you receive your activation code, you'll be able to follow the steps to complete your enrollment.

If you are requesting access to a child's account, please call our help desk at 781-261-4480 for assistance. Please note that you can only have one account per email address.
Request a Code

South Shore MyChart Forms

Below, you can find links to PDFs of important South Shore MyChart forms. Please fax completed forms to (781) 261-4432.

Please note the Adolescent Access form must be signed onsite at South Shore Medical Center with the parent/guardian present. 

Proxy access allows a parent, guardian, or other designated individual to connect to the South Shore MyChart account of a family member or friend. Access is granted once a signed paper authorization form has been completed and processed by the patient’s primary care site location.

 

Adolescent access allows an adolescent patient between the ages of 13 to 18 to view components of their medical record and communicate with their physician’s office regarding non-urgent matters. The parent/legal guardian will also be able to view a limited portion of the adolescent’s medical record. In order to obtain access, both the parent/legal guardian and the adolescent must complete and sign the Adolescent Access Authorization Form. If the adolescent has their own email address, they can provide it and will be given a code to access their own account. Adolescent Access is terminated when the patient or parent/legal guardian makes a written or online request to terminate access. At age 18, the patient will have full control of their South Shore MyChart account and the parent/legal guardian access will be discontinued. Beyond the age of 18 the patient may still grant parent/legal guardian access by completing a South Shore MyChart Adult Proxy Access Application (see above). This form requires a witness signature and must be signed onsite at South Shore Medical Center.

 

Pediatric and Disabled Teen proxy access allows you to securely communicate on behalf of a pediatric patient who is under the age of 13 (or 13 -17 years if the child is disabled). Access is obtained by completing the Pediatric and Disabled Teen Proxy Authorization Form. When the patient turns 13, this will transition to “Adolescent Proxy” access, with the ability to view a limited portion of the patient’s records.

 

Beginning on November 12, 2020, South Shore Health will no longer allow connections to South Shore MyChart from older/legacy web browsers. 

When connecting to South Shore MyChart from your computer, please make sure that you're using the latest version of one of the following recommended web browsers:

  • Microsoft Edge
  • Internet Explorer 11
  • Google Chrome

South Shore MyChart can also be accessed from your mobile device by downloading an app:

South Shore Health offers a patient portal as a service to patients who wish to view their health information and communicate with their healthcare providers online. This patient portal is called South Shore MyChart, it is available to all South Shore Health patients.

Online access and secure messaging can be convenient and valuable communications tools, but they have certain risks. By agreeing to our Terms and Conditions, you agree to accept the risks and follow the procedures and Terms and Conditions.

Graphic reading "Want an earlier appointment? Our FAST Pass features allows you to join a waitlist and claim an earlier appointment, if one becomes available. Choose Join Waitlist when scheduling in MyChart or ask a member of our scheduling team.
Graphic reading "Want an earlier appointment? Our FAST Pass features allows you to join a waitlist and claim an earlier appointment, if one becomes available. Choose Join Waitlist when scheduling in MyChart or ask a member of our scheduling team.
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MyChart makes your patient experience better! Schedule appointments, refill prescriptions, contact your care team, and more - all from your smartphone or computer.
MyChart makes your patient experience better! Schedule appointments, refill prescriptions, contact your care team, and more - all from your smartphone or computer.
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If you use the MyChart app, make sure you turn on notifications! This will help you be up-to-date on appointment information, pre-visit documents, test results, and more.
If you use the MyChart app, make sure you turn on notifications! This will help you be up-to-date on appointment information, pre-visit documents, test results, and more.
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Use MyChart's pre-check in and hello patient features to complete pre-visit forms and even let us know you're here! You can then skip the check-in line and head straight to the waiting room.
Use MyChart's pre-check in and hello patient features to complete pre-visit forms and even let us know you're here! You can then skip the check-in line and head straight to the waiting room.
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We've expanded access to same-day appointments, especially in pediatrics. If you need same-day care, simply log in to MyChart and choose the next available appointment.
We've expanded access to same-day appointments, especially in pediatrics. If you need same-day care, simply log in to MyChart and choose the next available appointment.
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If you used Pre-Check In today, don't forget to let us know you're here! Open your MyChart app and press "I'm here," then head straight to the waiting room.
If you used Pre-Check In today, don't forget to let us know you're here! Open your MyChart app and press "I'm here," then head straight to the waiting room.
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