Virtual Care

Providing Access to See a Doctor When and Where You Need It

South Shore CareNow Allows You to Have a Video Visit with a Doctor

South Shore CareCall is South Shore Health’s telehealth service and allows you to have a video visit with a doctor wherever and whenever you need it either online or by using our mobile app. All of our doctors are board-certified and licensed and can diagnose, recommend treatment, and prescribe medications if medically necessary. The visit is conducted on a secure platform and typically takes about ten minutes.  

An on-demand virtual visit is $49.99 and is paid up-front by credit card. The fee for this service is the responsibility of the patient and is not covered by your health insurance provider. This fee is typically less than the average co-pay for an emergency room visit. 

What Types of Issues Do We Treat with a Virtual Visit?

Our doctors can evaluate and treat a variety of medical issues—for anyone over the age of two—typically treated in an urgent care setting including but not limited to:

  • Sore throat and stuffy nose
  • Allergies
  • Cold and flu symptoms
  • Bronchitis
  • Poison ivy
  • Pink eye
  • Urinary tract infections
  • Respiratory infection
  • Sinus problems
  • Ear infections
  • Headaches
  • Stomach ache, vomiting, diarrhea 

Get Started Today
You can access South Shore CareCall from or can download our free mobile app for your iPhone or Android by searching for South Shore CareCall. You must enroll and create an account before you can start using the service. We recommend you enroll before you need care. We offer technical assistance 24/7/365 by calling 1-855-549-2219.