Mobile Integrated Health

Mobile Integrated Health (MIH) brings care into the community in the form of a personalized, high-touch, high-tech healthcare program. It combines modern technology with the time-honored tradition of clinicians providing healthcare within a patient’s home.

Launched in March of 2020, our MIH program is the first hospital-based MIH program in Massachusetts. It is an expansion of our successful Emergency Medical Services (EMS) program. MIH has conducted more than 9,000 patient visits since March 2020.

How does MIH work?

Our MIH program treats patients with chronic conditions and those who have been admitted to the hospital for acute care and treatment who can safely continue their recovery at home.

Patients are admitted to the MIH program after being screened and deemed appropriate by a South Shore Health clinician. They continue with their care plan in the comfort of their own home, overseen by skilled MIH nurses, paramedics, and providers.

Specially trained paramedics provide care in the home, often using video to connect patients to providers. Around-the-clock patient monitoring is managed by dedicated clinical and operational staff through the MIH communication center.

What conditions does MIH treat?

The South Shore Health MIH team focuses on treating patients with acute and chronic health issues, such as congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), pneumonia, cellulitis, dehydration, COVID-19, and behavioral health conditions.

MIH paramedics will also refer patients in crisis or who are in need of outpatient behavioral health treatment to Aspire Health Alliance, a South Shore Health partner and Department of Mental Health Emergency Service Provider.

During the COVID-19 pandemic, MIH has also been instrumental in providing care to patients in the community, including in-home testing and vaccination for homebound patients and through partnerships with local municipalities.