Our Commitment to Your Safety
We understand the coronavirus pandemic has made many people nervous about seeking out routine and emergency care. Don’t delay care for health issues because you are worried about entering a healthcare facility.
Whether you’re in the South Shore Hospital Emergency Department for a critical need, bringing your child in for a vaccination at South Shore Medical Center, or need urgent care at Health Express, we’ve made changes to our policies, procedures, and physical layout to keep you safe.
Our Enhanced Safety Measures
Visitor policy changes
For the safety of our patients, colleagues, and community, a modified visitor policy is in effect at all South Shore Health locations. Learn more about our current visitor policy and our virtual visitation option.
Employee and patient screening
Every South Shore Health colleague, visitor, or patient is screened for COVID-19 symptoms before entering our patient-facing facilities. If they are symptomatic, they will receive appropriate medical care.
Masks must be worn
Patients, staff, and visitors must wear masks when in the presence of others at all South Shore Health facilities. If you do not have a mask, we will provide one.
Increased cleaning
We’ve stepped up our already rigorous cleaning practices, cleaning all high-touch surfaces regularly. We’ve taken toys and magazines out of our waiting areas, so please bring your own.
Social distancing
We’re making it easy to maintain social distancing at every location by marking high-traffic areas to indicate appropriate social distance, and more.
Staff in PPE
Our caregivers wear appropriate personal protective equipment (PPE) when caring for all patients.
Don’t let issues become emergencies
For minor illnesses and injuries, such as broken bones, asthma, abdominal pain, pneumonia, lacerations, cuts, or fractures, Health Express urgent care is a safe and convenient option.
Visit your provider from home
South Shore Medical Center patients can schedule virtual visits for primary care and a number of specialties, and our physical therapy and rehab patients can schedule virtual therapy visits as well.
