In an effort to improve the billing process, enhance security, and be more environmentally friendly, South Shore Health is introducing paperless billing.

South Shore Health is proud to announce the next chapter for its urgent care services: Health Express, a trusted provider since 2018, will now be known as South Shore Health Urgent Care.

Effective May 2, 2026, South Shore Health is moving to a single billing format. In this post, we answer frequently asked questions about this change and how it may affect your experience.

Effective May 16, 2023, South Shore Medical Center shifted to a walk-in model for blood draws and sample drop-offs. Instead of scheduling a lab appointment, patients with active orders for a blood draw or sample drop-off can conveniently walk in to any South Shore Medical Center lab, check in at the lab desk, and get the services they need.

At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.