Effective July 22, 2026, we will transition to a new communication platform designed to make it easier to stay connected to your care. This platform, named Hello World, is an Epic application that supports secure two-way text messaging and improved phone and email between patients and South Shore Health.

At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.

After going through it five times prior, Melissa and Brendan McNamara felt prepared when they arrived at South Shore Hospital to deliver baby number six, Mia, on Aug. 31. Read the Patriot Ledger story.

South Shore Health has begun notifying some of its patients about a data security incident which occurred at its third-party vendor, Blackbaud, Inc. The South Carolina-based company provides customer relationship management and financial services tools for fundraising purposes to thousands of...

The "Team Birth Project" is a new approach to bringing C-section numbers down. Boston 25 News recently profiled our participation in the program.

South Shore Medical Center will now contact patients directly if their appointment is affected by inclement weather.