Effective July 22, 2026, we will transition to a new communication platform designed to make it easier to stay connected to your care. This platform, named Hello World, is an Epic application that supports secure two-way text messaging and improved phone and email between patients and South Shore Health.

South Shore Medical Center will now contact patients directly if their appointment is affected by inclement weather.

At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.

South Shore Medical Center has changed procedures in order to keep our patients and staff safe as concern around COVID-19 grows.

What started in 2006 as a program with one nurse and 30 machines has grown to include coverage seven days a week using medical equipment that has the capacity to remotely monitor up to 175 patients.