How to Get a COVID-19 Test


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South Shore Health

This post has been updated to reflect the relocation of drive-thru testing from Union Point in Weymouth to South Shore Medical Center Norwell.

Proper testing for COVID-19 is essential to slowing the spread of the virus, keeping our community healthy, and offering peace of mind to patients.

In an effort to provide access to COVID-19 testing to as many members of the community as possible, South Shore Health has set up drive-thru testing at South Shore Medical Center Norwell.

The purpose of drive-thru testing is to provide convenient access to testing for patients while also reducing exposure to COVID-19 at South Shore Hospital, our Emergency Department, our ambulatory centers, and other provider locations.

Please note that the recommendations below are subject to change based on the availability of test kits.

How can I get a COVID-19 test?

Patients experiencing symptoms consistent with COVID-19 should call our screening line at 781-681-0365.

Upon calling, patients will be screened over the phone. If a patient meets state and federal criteria for testing, an appointment will be scheduled.

Please note that patients must be 12 years of age or older to be screened for an appointment at the drive-thru testing site.

How much does a COVID-19 test cost?

By seeking treatment and entering the testing facility, you are agreeing that South Shore Health may notify and, where appropriate, bill your insurance company.

However, there is no cost to you for any services related to your COVID-19 testing.

Are appointments required for drive-thru testing?

Yes. All patients for drive-thru testing must be pre-screened and pre-registered. Patients should be prepared to show valid identification, like a Massachusetts driver’s license, to confirm identity upon arrival.

Patients who come to the drive-thru testing site without an appointment will not be tested.

How long does the sample collection process take?

The entire process, from arrival through the sample collection, should take no more than a few minutes. Patients will be able to remain inside their vehicles at all times.

What is a COVID-19 sample collection like?

Sample collection for COVID-19 testing will vary, and will be done either by nasal or oral swab. The collection process itself is brief, with a swab inserted either into a patient’s nose or throat, and then placed into a sterilized container for laboratory testing.

Where is the drive-thru testing site located?

Drive-thru testing is conducted at South Shore Medical Center Norwell, 143 Longwater Drive, Norwell, MA.

The testing site is located at the South Entrance, which is in the rear of the building. Upon arrival, please follow the signs to be directed to the testing site

For a detailed location, please click here.

When will I get my test results back?

The turnaround time on test results varies, and can be up to 5 to 7 days.

A nurse practitioner or physician’s assistant will contact you by phone for a telehealth visit to discuss your results and advise you on any next steps.

If you have further questions, you can go to your MyChart account if you have one, or go to MyQuest, a service of Quest Diagnostics, to look up your results.

Patients who are experiencing severe symptoms, such as respiratory distress, should seek emergency care. Please refer to the CDC website for detailed information on COVID-19 symptoms.