At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.

Effective May 16, 2023, South Shore Medical Center shifted to a walk-in model for blood draws and sample drop-offs. Instead of scheduling a lab appointment, patients with active orders for a blood draw or sample drop-off can conveniently walk in to any South Shore Medical Center lab, check in at the lab desk, and get the services they need.

Ten members of the Massachusetts National Guard have received orientation and begun training at South Shore Health as part of Governor Charlie Baker’s deployment of Guard members to hospitals across the state. The governor announced recently that he was activating up to 500 members to address the...