South Shore Health Receives Ninth Consecutive Press Ganey Guardian of Excellence Award

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Kristen Perfetuo
kperfetuo [at]

South Shore Health is pleased to announce it has been named a 2021 Guardian of Excellence Award® winner by Press Ganey. The award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or greater of performance in patient experience. 

This is the health system’s ninth consecutive year of being recognized. The award was won in the Medical Practice Division which includes South Shore Health’s Multi-Specialty Clinic and Breast Care Center at the Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital, the Podiatry Clinic at 2 Pond Park in Hingham, Mass., and the Center for Wound Healing at 90 Libbey Industrial Parkway in Weymouth, Mass.

“I am incredibly proud of our South Shore Health colleagues for consistently putting our patients first while adapting to the challenges of this unprecedented year,” said Allen L. Smith, MD, MS, President & CEO of South Shore Health. Receiving the Press Ganey Guardian of Excellence Award® validates our commitment, day in and day out, to our patients and their families. It reflects the tremendous teamwork put forth by our colleagues to serve and care for the people in our community as part of our mission.”

Presented annually, the Press Ganey Guardian of Excellence Award honors those who consistently perform in the top five percent among all Press Ganey clients for each reporting period during the course of one year. It is a nationally-recognized symbol of achievement in healthcare.

“We are honored to recognize South Shore Health as one of the nation’s leaders in patient experience,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects South Shore’s Health’s unwavering commitment to earn the trust and loyalty of patients throughout unimaginable challenges.”