At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.

For the fifth consecutive time, South Shore Hospital has earned an “A” safety grade rating from The Leapfrog Group, a designation that ranks the hospital among the safest in the Greater Boston area and the United States.

When she felt the first contractions at 11:15 p.m. New Year’s Eve, Renai Townsend thought she had time to get to Boston to deliver her second child. “I thought they were Braxton Hicks contractions, which I had before,” she said. Renai called her parents to come over to watch her 2-year-old son, Will...

Celebrating its 100th anniversary, the South Shore Hospital earns its seventh straight “A” grade from The Leapfrog Group, rating it among the best in Greater Boston and the U.S. for safety