At South Shore Medical Center, we know that trust and transparency are key to a strong relationship with your care provider. With that in mind, we wanted to acknowledge some of the challenges patients have experienced in recent months and discuss the steps we’re taking to address those challenges.

When she felt the first contractions at 11:15 p.m. New Year’s Eve, Renai Townsend thought she had time to get to Boston to deliver her second child. “I thought they were Braxton Hicks contractions, which I had before,” she said. Renai called her parents to come over to watch her 2-year-old son, Will...

This joint letter from the Massachusetts Department of Public Health and Massachusetts Chapter of the American Academy of Pediatrics addresses the recent surge in RSV infections and what parents can do to keep children safe.