Lisa believes that patients deserve safe and individualized care that is rooted in evidence. She earned her BSN from the George Washington University. She worked in the Medical ICU at Georgetown University until coming to Boston College to earn her DNP in Nurse Anesthesiology. She lives in Chestnut Hill and loves to attend group fitness classes and vacation in warm destinations.

In my career as an emergency physician, I have gotten to take care of patients in both the usual emergency department setting as well as some other unusual environment. Regardless of the location, one thing remains the same - it is about the patient and the care they need at a time of medical crisis. I spend most of my time outside of work, still engaged in medicine with a variety of emergency response organizations as well as the military.

William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.