I went into family medicine in order to have long-term relationships with my patients, and I find this to be one of the most rewarding aspects of my career.  I enjoy working with patients of all ages and working together with multigenerational families.  Outside of medicine, my interests include running, biking, skiing, and travel.  Most importantly, I love spending time with my family.

William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.

I strive to build a space where patients feel safe to discuss their health concerns and engage in shared decision-making.

Prior to joining South Shore Health, I had the privilege to train at UMass Family Medicine Residency and complete an additional year of fellowship to also care for patients living with HIV/viral hepatitis at the Family Health Center of Worcester.

Outside of work, I love spending time with my family, running, gardening, and camping/hiking.

I grew up in Scituate and am a proud graduate of Scituate High School.  After graduating from Harvard-Radcliffe, I continued doing another year of diabetes research at Massachusetts General Hospital, then did two years of breast cancer research at the Dana-Farber Cancer Institute.  I graduated from the Boston University School of Medicine, went to UMass Worcester for residency, graduated from the Harvard School of Public Health, and then went to Brown for residency.  I began working at South Shore Medical Center in 2008.  I especially enjoy seeing patients who knew my father, a police officer in Scituate for 29 years and hearing their stories about him.  I try to motivate, encourage and work with my patients and it is an honor and a privilege to be able to care for them.  Outside of work, I love dancing, playing frisbee, and spending time with my family. 

My job is ultimately about the trust that comes from a long-term relationship.  I am honored that people choose me to care for them and their extended families, and I do my best to give thoughtful and evidenced based advice.  Each of us has unique goals for our long term health, and I really enjoy giving people guidance in this realm.  I also enjoy the challenge of my work.  Each day is extremely diverse and forces me to stay continually current.  When I am not at work, I love competing in triathlon and cycling events, skiing, travel, and being outside.  I also adore being a father to my three daughters.

My focus is to provide patients with knowledge and insight into their specific health conditions.

I pride myself on taking a patient-centered approach to building effective care plans that go beyond the diagnosis of my patients. I am a certified Physician's Assistant who graduated from MCPHS University, Boston with a Master's of Physician Assistant Studies (MPAS.) My previous experience is in primary care and outpatient cardiology. 

Originally from Western Massachusetts, I moved to the South Shore after graduation. I enjoy spending time with my friends, family, and puppy, Oakes. I am also an avid reader and beach-goer. 

Dr. Christopher Cannell is a doctoral-trained Physician Associate with over 22 years of multidisciplinary clinical experience in Emergency Medicine (CAQ-EM), Orthopedics, Critical Care, and Internal Medicine. He is nationally recognized for his leadership and expertise in healthcare quality, patient safety, and risk mitigation.  He is a frequent invited speaker on Provider Clinical Risk Management and a blogger for medical liability companies on these critical topics.

Dr. Cannell is a successful entrepreneur leading a six-figure consulting firm where he also trains and encourages other healthcare provider entrepreneurs to explore their passions, niches, and grow their own business.

Dr. Cannell has held key leadership positions including current President of PAs in Legal Medicine, Board of Directors for the Academy of Doctoral PAs and previously with Massachusetts Association of PAs, and Board Advisor for the SCUHS Doctor of Medical Science program. He has led clinical teams as an APC Director, Department Lead, healthcare system, program manager and thought leader and Chair of APC career letter committee, driving innovation in quality improvement, documentation, onboarding, population management, operations, and value-based care initiatives across health systems.  Created POCUS acute care program for PAs and NPs at the largest community hospital in Massachusetts in alignment with the department ultrasound director. 

Dr. Cannell is an experienced medical professional legal consultant (MPLC) and expert witness, certified through Auburn University and The Center for Legal Studies. He has over 8 years of experience providing expert witness and consulting services focused on clinical risk assessment, discovery, and standard of care.  His collaborative consulting work spans clinicians, legal teams, malpractice insurance consultants, executives, AI technology, and life sciences organizations.

A dedicated educator and mentor, Dr. Cannell serves as Assistant Professor Doctor of Medical Science Program at The University of Lynchburg, current adjunct faculty for the Doctor of Medical Science Program at Marshall B. Ketchum University and also previously with South College (Healthcare Law & Policy), and currently for Northeastern University School of Medical Sciences PA Program, and the Tufts School of Medicine PA Program. He is a subject matter expert in generative AI development, educational consulting for early career and transitional career NPs and PA’s, and interprofessional collaboration to advance the Quadruple Aim.

Dr. Cannell completed leadership training in Just Culture, High Reliability, as well as patient safety through the Institute for Healthcare Improvement (IHI). He earned his DMSc from the University of Lynchburg, MPAS from MCPHS–Boston, and BA in Pre-Medical Studies and Psychology from Muhlenberg College. He has done additional leadership training from AAPA from The Center for Healthcare Leadership and Management.

I came to medicine from the business world, and it has been incredibly rewarding to focus my energy and abilities on helping people who are acutely ill. I believe that really listening to patients and their families is the key to providing exceptional care. Outside of work, I enjoy spending time with my wife and two young children.

As a doctor at Brigham and Women's Harbor Medical Associates, I work to maintain our commitment to delivering prompt, expert and compassionate care.