I like to tailor treatment plans based on an individual characteristics. Communication is key and I like to get the patient involved in the decision making. I think this facilitates trust and when patients have trust in their provider, they are  able to manage, treat, and prevent diseases more effectively.

I graduated from Quinnipiac University PA program in August 2005, and started my career as a Primary Care PA. I later transitioned to Urgent Care. I have been practicing as an Urgent Care PA for over a decade and love it. My hobbies include biking, hiking, yoga, exercising, traveling and spending time with my family.

Lisa believes that patients deserve safe and individualized care that is rooted in evidence. She earned her BSN from the George Washington University. She worked in the Medical ICU at Georgetown University until coming to Boston College to earn her DNP in Nurse Anesthesiology. She lives in Chestnut Hill and loves to attend group fitness classes and vacation in warm destinations.

Liana MacDonald is a Women’s Health Nurse Practitioner. She graduated from Regis College with a Master of Science in Nursing in 2020. She obtained her Bachelor of Science in Nursing from the University of Massachusetts Boston in 2016 and began her nursing career in the Emergency Department. She has been working as a Labor and Delivery nurse since 2019.

Liana is passionate about health equity and eliminating the gap in care amongst different races and ethnicities. She is proud of her focus on adolescent health, substance use disorders in pregnancy, and trauma-informed care.  

When not at work, Liana can be found spending her time with family, friends, and her rescue dog. She loves to travel to new cities and countries and learn about different cultures. She also loves to give back to her community.

I enjoy the challenge of the diagnostic process of medicine, which is one of the many reasons I have chosen to work as a nocturnist, which is a hospital-based physician who works overnight. In my free time, I've been known to read books about the American Revolution and Colonial Period, or attend hard rock/metal concerts. Also, '90s music is in my head all of the time. 

William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.

I grew up on the South Shore and attended Holy Cross for college where my concentration was pre-medical sciences and sleep research. During summers in college I worked as an EMT and following college I worked in a collaborative Brigham and Women’s Hospital/Harvard Medical School lab studying allergy and asthma. While at the University of Massachusetts Medical School and Lahey Clinic my focus was on primary care internal medicine. In 2006 I was the recipient of the “Patient Care Award” which is Lahey Clinic’s highest physician honor. I joined South Shore Medical Center in 2006.