Kelly Lannutti, DO is the Director of Clinical Transformation and co-Medical Director of Mobile Integrated Health (MIH) for South Shore Health.

She is originally from Philadelphia and completed her medical training at Philadelphia College of Osteopathic Medicine. Dr. Lannutti joined South Shore Health in 2017 as the Chief of Urgent Care at South Shore Medical Center (SSMC). In 2019, Dr. Lannutti became Medical Director of Urgent Care for South Shore Health and recently moved to the Population Health and Contracting team.

In her current role, Dr. Lannutti oversees clinical initiatives and innovative care redesign programs including Mobile Integrated Health, Hospital at Home, Telehealth, and Remote Patient Monitoring.

Dr. Lannutti is passionate about rethinking how healthcare is delivered and establishing South Shore Health as a leader in innovation and value-based care.

William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.

I enjoy getting to know patients and treating the whole person. I focus on preventative care and supporting patients to reach their health goals.   

The doctor-patient relationship is at the center of your health care, and I strive to provide care that is collaborative and inclusive. I have a holistic approach, working with patients to treat the cause of medical problems, and reducing prescription medicines when it is safe to do so.   I am also pro-active, coordinating care and advocating for patients as they navigate the health care system. I enjoy caring for newborns, children, and family members of all ages, as well as helping with stress management and healthy lifestyle changes. 

When not working, I enjoy spending time with my family and my extra-large dog, reading, running, cooking, and playing flute, piano and guitar.  

Dr. Christopher Cannell is a doctoral-trained Physician Associate with over 22 years of multidisciplinary clinical experience in Emergency Medicine (CAQ-EM), Orthopedics, Critical Care, and Internal Medicine. He is nationally recognized for his leadership and expertise in healthcare quality, patient safety, and risk mitigation.  He is a frequent invited speaker on Provider Clinical Risk Management and a blogger for medical liability companies on these critical topics.

Dr. Cannell is a successful entrepreneur leading a six-figure consulting firm where he also trains and encourages other healthcare provider entrepreneurs to explore their passions, niches, and grow their own business.

Dr. Cannell has held key leadership positions including current President of PAs in Legal Medicine, Board of Directors for the Academy of Doctoral PAs and previously with Massachusetts Association of PAs, and Board Advisor for the SCUHS Doctor of Medical Science program. He has led clinical teams as an APC Director, Department Lead, healthcare system, program manager and thought leader and Chair of APC career letter committee, driving innovation in quality improvement, documentation, onboarding, population management, operations, and value-based care initiatives across health systems.  Created POCUS acute care program for PAs and NPs at the largest community hospital in Massachusetts in alignment with the department ultrasound director. 

Dr. Cannell is an experienced medical professional legal consultant (MPLC) and expert witness, certified through Auburn University and The Center for Legal Studies. He has over 8 years of experience providing expert witness and consulting services focused on clinical risk assessment, discovery, and standard of care.  His collaborative consulting work spans clinicians, legal teams, malpractice insurance consultants, executives, AI technology, and life sciences organizations.

A dedicated educator and mentor, Dr. Cannell serves as Assistant Professor Doctor of Medical Science Program at The University of Lynchburg, current adjunct faculty for the Doctor of Medical Science Program at Marshall B. Ketchum University and also previously with South College (Healthcare Law & Policy), and currently for Northeastern University School of Medical Sciences PA Program, and the Tufts School of Medicine PA Program. He is a subject matter expert in generative AI development, educational consulting for early career and transitional career NPs and PA’s, and interprofessional collaboration to advance the Quadruple Aim.

Dr. Cannell completed leadership training in Just Culture, High Reliability, as well as patient safety through the Institute for Healthcare Improvement (IHI). He earned his DMSc from the University of Lynchburg, MPAS from MCPHS–Boston, and BA in Pre-Medical Studies and Psychology from Muhlenberg College. He has done additional leadership training from AAPA from The Center for Healthcare Leadership and Management.

My personal philosophy in nursing and working in healthcare aligns with a profound quote from the book of Galatians, chapter 6 and verse 9, which says, “And let us not be weary in well doing: for in due season we shall reap, if we faint not” (KJV, 1911).  This embodies the accountability, professionalism, compassion, and perseverance that I have personified in my nursing career. My Christian faith has led me in the paths of what is right and good in this world, giving me the vocation of being a healthcare provider to prove that faith through actions of kindness and care towards others.

I have dedicated my career in healthcare to the goal of improving health literacy for patients and their caregivers. I truly believe that a better understanding of health care issues, disease prevention and disease care by patients and their caregivers has a direct impact on their quality of life. I work hard to actively listen to the concerns, obstacles, and barriers my patients present and collaborate with them to prepare a plan of care.

Outside of work, I enjoy spending time with my family and pets, am very active in supporting my church, and love to cook.

My mission is to guide and empower patients as active participants in their care to promote a healthy lifestyle and prevent disease throughout their lifespan.

As a Primary Care NP, having the ability to form lasting relationships with my patients is what I find especially unique and rewarding. I highly value a holistic approach to patient care, as I believe comprehensive health expands beyond the physical aspects. I want to work together with each patient, since more successful outcomes are achieved through a mutually agreed upon and individualized plan. I like to practice what I preach by living a healthy, active lifestyle outside of work that includes running, yoga, hiking, spending time with family and friends, and traveling.