My personal philosophy in nursing and working in healthcare aligns with a profound quote from the book of Galatians, chapter 6 and verse 9, which says, “And let us not be weary in well doing: for in due season we shall reap, if we faint not” (KJV, 1911).  This embodies the accountability, professionalism, compassion, and perseverance that I have personified in my nursing career. My Christian faith has led me in the paths of what is right and good in this world, giving me the vocation of being a healthcare provider to prove that faith through actions of kindness and care towards others.

I have dedicated my career in healthcare to the goal of improving health literacy for patients and their caregivers. I truly believe that a better understanding of health care issues, disease prevention and disease care by patients and their caregivers has a direct impact on their quality of life. I work hard to actively listen to the concerns, obstacles, and barriers my patients present and collaborate with them to prepare a plan of care.

Outside of work, I enjoy spending time with my family and pets, am very active in supporting my church, and love to cook.

William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.

It is a privilege to help people in need get back to being healthy. Individualized care plans and communication are paramount to practicing medicine, I strive to provide the care patients need. Outside of work, I like to try new sports and spend time with family; diligently working to excel in golf.

I developed an interest in pediatrics early in my medical career and continue to love working with children. I have the privilege of getting to know patients well by following them through infancy, childhood, and adolescence. Outside of work, I enjoy spending time with my family and friends, traveling and exploring Boston.

My focus is to provide high quality health care and excellent communication with my patients. 

I have worked clinically as a PA since 2014 in a variety of health care settings including hospitals, clinics, and subacute rehabs. This has provided me a deeper understanding of the healthcare system and the trajectory of the patient experience across multiple healthcare settings. Outside of work, I love music, traveling, and food.

I enjoy the challenge of the diagnostic process of medicine, which is one of the many reasons I have chosen to work as a nocturnist, which is a hospital-based physician who works overnight. In my free time, I've been known to read books about the American Revolution and Colonial Period, or attend hard rock/metal concerts. Also, '90s music is in my head all of the time. 

I have been a proud member of the Hospitalist group at South Shore Hospital since its inception in 2000. I believe that patients can benefit from a dedicated group of hospital physicians who work in conjunction with the primary care physicians and specialists in the community.  

Outside of work, I enjoy most sports and outdoor life with my family on a small farm in Southern New Hampshire.

With my role in healthcare I want to ensure that patients feel well informed and comfortable making decisions about their care.

I enjoy being able to work with patients from a variety of different back grounds and help them through their hospital stay. I want patients to feel informed and included in their health care decisions. Outside of work I enjoy doing anything to move my body from rock climbing and skiing to running and strength training.

I am honored to treat and work with my patients. When I am not working, I am running marathons or trails, skiing, biking or cooking. Health and wellness are some of my passions.

I really enjoy working with the pediatric population. Kids are so energetic, willing to learn and eager to challenge themselves. The beauty of pediatric primary care is that one day is never the same, every child is so unique. There is always new knowledge to gain. Outside of work, I enjoy spending time with my family, running, swimming, and vacationing on Cape Cod.