William Tollefsen, MD is the EMS and MIH Medical Director for South Shore Health. Dual-boarded in Emergency Medicine and EMS Medicine, Dr. Tollefsen works clinically as an Emergency Physician at South Shore Health in addition to his role as EMS Medical Director.

One of few physicians in the country to receive the prestigious "FAEMS" recognition, Dr. Tollefsen is also the Medical Director for OEMS Region IV, serving 61 cities and towns of the Metro-Boston EMS Council. As the current EMS Medical Director for eight municipal and three private ambulance services on the South Shore, Dr. Tollefsen interacts and provides oversight for over 400 Paramedics.

Dr. Tollefsen graduated from New York Medical College and completed residency training in Emergency Medicine at Harvard University, Brigham and Women's, and Massachusetts General Hospital. He completed a fellowship in Emergency Medical Services and Critical Care Transport at the University of Massachusetts, where he worked as an Emergency Physician and Flight Physician for UMASS LifeFlight. He completed an MBA at the Isenberg School of Management at UMASS Amherst, and holds a Master of Medical Science degree from the Boston University School of Medicine.

A former pre-hospital provider, he is actively involved in EMS system design, paramedic education and Critical Care Transport Systems. He works closely with multiple EMS, Fire and Law Enforcement agencies throughout Massachusetts.

His research interests include systems of care, resuscitation, airway management, and paramedic education.

I grew up in a small town in Northern New York, and joined South Shore Hospital and Brigham and Women's Hospital in 2012. I completed my undergraduate and medical education as well as my general surgical training and surgical critical care fellowship at the University of Rochester in Rochester, NY. I am also fellowship trained in minimally invasive and bariatric surgery from Dartmouth Hitchcock Medical Center. I have had a long-standing passion in bariatric and weight-loss surgery and my goal in joining the South Shore Hospital team was to bring that expertise and opportunity to the South Shore community. The hospital has been very supportive in this endeavor and over the past few years we have created a collaborative team of providers from across institutions to start the South Shore Hospital Center for Metabolic and Bariatric Surgery. As medical director it has been my pleasure to help the program grow into a strong clinical component  of the department of surgery and create more outreach into the community. I am also actively engaged as a trauma surgeon and have a busy general surgery practice taking care of a variety of disease processes including the minimally invasive management of gallbladder disease, hernia, GERD, hiatal hernias, as well as the surgical management of a variety of other gastrointestinal disorders. When I am not working, I enjoy the simple things in life like relaxing by a large campfire or spending the day at the beach with my family. 

Dr. Christopher Cannell is a doctoral-trained Physician Associate with over 22 years of multidisciplinary clinical experience in Emergency Medicine (CAQ-EM), Orthopedics, Critical Care, and Internal Medicine. He is nationally recognized for his leadership and expertise in healthcare quality, patient safety, and risk mitigation.  He is a frequent invited speaker on Provider Clinical Risk Management and a blogger for medical liability companies on these critical topics.

Dr. Cannell is a successful entrepreneur leading a six-figure consulting firm where he also trains and encourages other healthcare provider entrepreneurs to explore their passions, niches, and grow their own business.

Dr. Cannell has held key leadership positions including current President of PAs in Legal Medicine, Board of Directors for the Academy of Doctoral PAs and previously with Massachusetts Association of PAs, and Board Advisor for the SCUHS Doctor of Medical Science program. He has led clinical teams as an APC Director, Department Lead, healthcare system, program manager and thought leader and Chair of APC career letter committee, driving innovation in quality improvement, documentation, onboarding, population management, operations, and value-based care initiatives across health systems.  Created POCUS acute care program for PAs and NPs at the largest community hospital in Massachusetts in alignment with the department ultrasound director. 

Dr. Cannell is an experienced medical professional legal consultant (MPLC) and expert witness, certified through Auburn University and The Center for Legal Studies. He has over 8 years of experience providing expert witness and consulting services focused on clinical risk assessment, discovery, and standard of care.  His collaborative consulting work spans clinicians, legal teams, malpractice insurance consultants, executives, AI technology, and life sciences organizations.

A dedicated educator and mentor, Dr. Cannell serves as Assistant Professor Doctor of Medical Science Program at The University of Lynchburg, current adjunct faculty for the Doctor of Medical Science Program at Marshall B. Ketchum University and also previously with South College (Healthcare Law & Policy), and currently for Northeastern University School of Medical Sciences PA Program, and the Tufts School of Medicine PA Program. He is a subject matter expert in generative AI development, educational consulting for early career and transitional career NPs and PA’s, and interprofessional collaboration to advance the Quadruple Aim.

Dr. Cannell completed leadership training in Just Culture, High Reliability, as well as patient safety through the Institute for Healthcare Improvement (IHI). He earned his DMSc from the University of Lynchburg, MPAS from MCPHS–Boston, and BA in Pre-Medical Studies and Psychology from Muhlenberg College. He has done additional leadership training from AAPA from The Center for Healthcare Leadership and Management.

My philosophy is to have each patient feel safe and comfortable during their visits as we work together to obtain optimal women's health. 

I enjoy seeing patients on an ongoing basis and strive to develop long-term relationships that will allow me and my nurse practitioners to tailor our medical care for each individual patient's needs. We see patients in a setting that tries to foster a relaxed and friendly approach to patient care.

I am certified in menopause management as well as robotic surgery. I value being able to offer women information to assist them with transition through menopause. In addition, I have worked hard to make sure that women in the South Shore area have access to minimally invasive surgery and all it's benefits by offering robotic surgery to my patients. My nurse practitioners are especially adept at handling the needs of youth with their contraceptive needs, etc. 

I grew up on the South Shore and attended Holy Cross for college where my concentration was pre-medical sciences and sleep research. During summers in college I worked as an EMT and following college I worked in a collaborative Brigham and Women’s Hospital/Harvard Medical School lab studying allergy and asthma. While at the University of Massachusetts Medical School and Lahey Clinic my focus was on primary care internal medicine. In 2006 I was the recipient of the “Patient Care Award” which is Lahey Clinic’s highest physician honor. I joined South Shore Medical Center in 2006.

My mission includes inpatient acute care of general medical, telemetry and as well as consultative services for patients who require surgery.

I chose to become a primary care physician because I cherish the long-term relationships I establish with my patients. I enjoy taking care of patients of all ages and families at all stages of their lives. I believe listening is as important as speaking. I see my role as an educator, sharing my knowledge and helping patients translate that into healthy habits for the prevention and management of chronic illness. 

Outside of work, I enjoy traveling near and far with my husband and three children.