The Care You Need, When & Where You Need It
Illnesses always seem to strike at the most inconvenient times.
Your allergies flare up when you don't have time to schedule a visit with your primary care provider, or that sore throat sets in after your local walk-in urgent care center has closed for the night. And when you're not feeling well, waiting to be seen can make you feel even worse.
With South Shore CareCall, the days of "I'll try again tomorrow" are over. South Shore CareCall brings licensed medical experts to you — 24 hours a day, 7 days a week, 365 days a year.
See a Medical Expert on Your Smart Phone
This innovative telehealth service allows you to have a video visit with a medical expert right from your smart phone, laptop, or tablet. Your South Shore CareCall expert can diagnose illnesses, recommend treatment, and prescribe medication, all within the CareCall app.
A CareCall visit costs just $49.99, less than the average co-pay for a trip to the emergency department.
Most virtual visits take just 10 minutes, and all visits are conducted on a secure platform. South Shore CareCall is designed to get you the care you need on your terms, and to have you feeling better as quickly as possible.
Frequently Asked Questions
South Shore CareCall medical experts can evaluate and treat medical issues that are normally treated in an urgent care setting. These include sore throat, stuffy nose, allergies, cold or flu symptoms, bronchitis, poison ivy, pink eye, urinary tract infections, respiratory infections, sinus problems, ear infections, headaches, stomachaches, vomiting, and diarrhea.
Each South Shore CareCall visit costs $49.99. The cost is paid up-front via credit card. The fee for a South Shore CareCall visit is the responsibility of the patient and typically is not covered by a health insurance provider.
In most cases, no. However, in response to the COVID-19 pandemic, some health insurance providers have adjusted their policies to cover telehealth services. If you're unsure, it's always best to contact your insurance provider.
For most people, South Shore CareCall visits will qualify as a health care expense and can be paid using any credit or debit card, including those associated with FSA or HSA funds. However, it's best to check with your FSA or HSA administrator, as policies vary from plan to plan.
Patients must be at least two years old to be evaluated and treated through South Shore CareCall.
South Shore CareCall's medical experts are able to prescribe medication if medically necessary. South Shore CareCall users will be able to enter and verify their preferred pharmacy information prior to the filling of a prescription.