One second, Bill Verrier, who works in Engineering Services at South Shore Hospital, was racing to the Hospital’s dining room, to sell M&Ms to support his favorite charitable program, the Walk for Hospice. The next, he was laid out on the dining hall floor from a heart attack with a second one on...

South Shore Hospital implemented the “Patient and Family Care Connector,” a video calling assistance program that connects patients to their families during the COVID-19 pandemic using digital software.