Our vision is to be the first place our community turns for healthcare.

When you seek care at the right place at the right time, we can better care for you. 

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High Volume in the Emergency Department

Hospitals are increasingly busy caring for people with serious illnesses, injuries, and other life-threatening conditions. The sickest people are always seen first, so wait times for patients with low-acuity conditions will be longer. 

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Wait Times

We know waiting is hard, especially when you or your loved one are not feeling well. Please be patient with our team. We're working as hard as we can to provide exceptional care to every patient.

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Capacity Management

Please help us by using our Emergency Department only for emergencies. This conserves valuable resources for our community's sickest patients. 

Our urgent care centers are ready to care for injuries and illnesses including fractures, lacerations, fevers, infections, rashes, dehydration, and more.

These walk-in clinics can treat patients with less critical symptoms much faster than the ED.    



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Know Your Options

For life-threatening conditions including heart attack, stroke, or serious traumatic injury, seek care in the Emergency Department or dial 9-1-1. 

If you require medical care for issues that are not life-threatening, seek care with your primary care practice or an urgent care clinic.

Health Express urgent care locations include Abington, Braintree, Kingston, Pembroke, Plymouth, and Weymouth. 

For behavioral health concerns including postpartum depression and substance use disorders, seek care at The Grayken Center at 797 Main Street, in Weymouth.  

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Our Care Team

Area hospitals, including South Shore Hospital, face dual staffing challenges of building a large enough team amid nursing shortages and keeping them healthy to work.  

Our colleagues remain steadfast in their commitment to care for our community. 

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Thank You

Our number one priority is to care for our community. Thank you for your patience, cooperation, and understanding during these challenging times.

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south shore urgent care
Jason Tracy, MD of South Shore Health

A message from Jason Tracy, MD

Jason Tracy, MD, Vice President and Chief Medical Officer, shares information on the importance of seeking care at the right place in this short video.
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Primary Care, Urgent Care, or ED?

Seeking the right location for your care needs ensures appropriate, efficient care for all. This helpful blog post outlines where to seek care for your needs.