Medical Records

Patients have the right to review or receive copies of their medical records upon request. The fastest and easiest way to obtain a copy of your medical records from South Shore Health is to submit a signed and dated Authorization to Use or Disclose Protected Information form, below. The form must be properly filled out by the patient or patient’s guardian/legal representative and mailed to the Health Information Management Department. 

We will mail your records to the address specified on the release of information form. To protect a patient's privacy, we do not fax, except in the case of emergency care, to the provider. You also have the option of picking up your health information instead of having it mailed. Photo identification is required.

Fees may be associated with certain types of requests if applicable, based upon state and federal guidelines.

If you have any questions about the process of obtaining your records, or would like to  pick up a copy of your medical record, please contact the applicable facilities Health Information Management Department. Hours of operation are Monday-Friday, 8 AM-5 PM.

Patients of South Shore Hospital

Please fill out the form and mail to the address below. For questions, please contact us at 781-624-8235. 


South Shore Hospital 
Attn: Health Information Management
55 Fogg Road
South Weymouth, MA 02190

Patients of South Shore Medical Center

Please fill out the form and mail to the address below. For questions, please contact us at 781-261-4417.


South Shore Medical Center 
Attn: Health Information Management
PO Box 9147
Norwell, MA  02061

Patients of South Shore Home Care Division

Please fill out the form and mail to the address below. For questions, please contact us at 781-624-7070.


South Shore Home Care Division
Attn: Health Information Management
30 Reservoir Park Drive
Rockland, MA 02370

Questions?

If you are unsure of the facility you received care in, or have questions about your medical records, please contact us at 781-624-8235.