Medical Records

Patients have the right to review or receive copies of their medical records upon request. The fastest and easiest way to obtain a copy of your medical records from South Shore Health is to submit a signed and dated Authorization to Use or Disclose Protected Information form, below. The form must be properly filled out by the patient or patient’s guardian/legal representative and mailed to the Health Information Management Department. 

We will mail your records to the address specified on the release of information form. To protect a patient's privacy, we do not fax, except in the case of emergency care, to the provider. You also have the option of picking up your health information instead of having it mailed. Photo identification is required.

Fees may be associated with certain types of requests if applicable, based upon state and federal guidelines.

Download the authorization form and direct your request to the appropriate facility below. If you received care from multiple facilities and would like your entire medical record, please direct your request to the South Shore Health address.

If you have any questions about the process of obtaining your records, or would like to  pick up a copy of your medical record, please contact the applicable facilities Health Information Management Department. Hours of operation are Monday-Friday, 8 AM-5 PM.

If you are unsure of the facility you received care in, or received care in multiple facilities, please fill out the form and mail to the address below. For questions, please contact us at 781-624-8235.

South Shore Health
Attn: Health Information Management
PO Box 55
South Weymouth, MA 02190

Please fill out the form and mail to the address below. For questions, please contact us at 781-624-8235.

South Shore Hospital 
Attn: Health Information Management
55 Fogg Road
South Weymouth, MA 02190

Please fill out the form and mail to the address below. For questions, please contact us at 781-261-4417.

South Shore Medical Center 
Attn: Health Information Management
PO Box 9147
Norwell, MA  02061

Please fill out the form and mail to the address below. For questions, please contact us at 781-624-7070.

South Shore Home Care Division
Attn: Health Information Management
30 Reservoir Park Drive
Rockland, MA 02370