COVID-19

A 3-D rendering of the COVID-19 virus under a microscope

South Shore Health is working closely with state and federal officials as we learn more about COVID-19, and our Incident Command team continues to actively monitor the situation.

Whether you're a clinician or a patient, here are key online resources for the latest information about the virus:

Information for Our Community

South Shore Health is working tirelessly to provide timely COVID-19 testing to the community. Due to nationwide shortages in testing supplies and backlogs in testing labs, the situation changes frequently.

Drive-thru testing at South Shore Medical Center

South Shore Health offers drive-thru PCR testing at South Shore Medical Center in Norwell. However, the turnaround time for these tests has been more than 7 days due to vendor delays. 

Learn more about drive-thru COVID-19 testing in Norwell.

Unfortunately, we cannot prioritize testing for asymptomatic patients, even those who need tests to return to work, school, or emerge from travel order quarantine due to priority needs for our symptomatic and surgical patients.

Rapid COVID-19 Testing at Health Express

South Shore Health’s urgent care, Health Express, offers a limited number of faster turnaround tests.

We are waiting for a shipment of tests that provides results in as little as 15 minutes from our vendor. 

In the meantime, Health Express now offers a send out COVID-19 PCR test that provides results via to Quest Diagnostics' secure portal within an estimated 72 hours. Symptomatic healthcare workers, with identification, can receive results as soon as 24 hours.

There are a few things to keep in mind. 

  • These tests are available only at the Health Express locations in Abington and Weymouth.
  • Due to nationwide shortages, Health Express has a limited number of tests, so patients must schedule an appointment on the Health Express website.
  • Please like Health Express on Facebook for updates on availability.
  • Medical insurance will cover the test if you are: Exhibiting COVID-19 symptoms, such as fever, cough, fatigue, loss of taste/smell, difficulty breathing, or nausea; if you have a known exposure to someone diagnosed with COVID-19; or if you are testing with the Massachusetts Department of Public Health for contact tracing purposes.
  • If you do not have symptoms and need the test for only for screening purposes, such as returning to school or related to the travel order, insurance will not cover the visit.
  • Health Express's send-out test costs $180.00, which includes the exam by the provider and the test.

Click the button at the top of the Health Express homepage to schedule a test.

We are working to support as many patients as possible as the demand for testing grows, and we’re grateful to our community for their patience.

South Shore Health is pleased to offer antibody testing for those who’ve experienced symptoms of COVID-19, but were not tested for the virus while sick.

These blood tests are available at Health Express urgent care locations across the South Shore for anyone who has been symptom-free for at least 14 days prior to testing. Patients who still have a mild cough, runny nose, or are otherwise still recovering must wait until completely recovered to test. Patients must be at least 10 years old to be screened.

Health Express offers this antibody test at several of its urgent care locations: Abington, Braintree, Pembroke, Plymouth, Quincy, Kingston, and Weymouth

Supplies are limited. No appointment necessary—just drive up and call for curbside triage. Patients are welcome to call their nearest location to confirm tests are available prior to visiting. 

Effective August 6, 2020: South Shore Hospital will allow one visitor at a time to visit hospital patients on inpatient units. Visitors are not allowed in the Emergency Department, with limited exceptions.

Additional exceptions apply to patients in Labor & Delivery, Special Care Nursery/NICU, Pediatrics, and Surgical Services. Please click the link below for full details.

Learn more about the guidelines around patient visitation at South Shore Hospital.

South Shore Health offers multiple options for virtual care, allowing patients to get the care they need from the comfort of home.

Our virtual care options include:

  • Virtual visits for South Shore Medical Center patients in primary care, OB/GYN, and specialty services
  • On-demand virtual urgent care visits at Health Express
  • Virtual visits for outpatient occupational and physical therapy

Learn more about virtual care.

We recognize it’s important for cancer patients to have a caregiver or loved one with them for support during treatment. However, to respond to the evolving COVID-19 situation, we have reviewed our visitor policy to protect the health and safety of our patients, visitors, and staff.

We have enacted the following changes to our visitor policy at the Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital:

  • Visitors are not allowed to accompany adult patients, with very limited exceptions.
  • All people entering the Cancer Center will be screened for symptoms, including fever, cough, shortness of breath, nasal congestion, sore throat, body aches, or rash.
  • Patients who have symptoms of a cold of flu should call their provider before arrival.
  • Patients must use the main entrance, with the second-floor entrance accessible to Cancer Center providers and staff only.

Additionally, the Cancer Center is now screening EMS transfers coming in, including patients and the EMS staff, while also decontaminating stretchers.

We appreciate your understanding and adherence to these changes. We will continue to make adjustments to our policies and procedures as needed so that we can maintain excellent care for our patients.

South Shore Health has resumed elective surgical procedures. These procedures will take place while our health system carefully monitors our capacity.

Learn more about elective surgical procedures.

The Red Cross is seeking people who are fully recovered from COVID-19 to give plasma to help current patients who are seriously ill or at high risk of serious illness.

You may qualify if you:

  • Are at least 17 years old and weigh at least 110 lbs.
  • Are in good health and feeling well.
  • Have a verified prior diagnosis of COVID-19.
  • Are fully recovered and symptom-free for at least 14 days, as determined by your medical provider.

If you meet all the criteria above and are willing to help, please fill out the Donor Eligibility Form at: RedCrossBlood.org/Plasma4COVID

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