Health Express, part of South Shore Health is now providing car-side triage evaluations for patients.
This is a proactive effort to keep our patients and communities safe from the spread of possible infectious disease.
This allows patients to be properly treated without the potential of contaminating a clinic, which would then require the area be closed for sanitation.
What does this mean?
This proactive approach to urgent care during this ever-evolving COVID-19 pandemic, has been implemented to appropriately triage symptoms to help separate potential COVID-19 patients from those who are well. Our seven convenient locations throughout the South Shore are offering this approach to care as a way to help prevent the spread of coronavirus while also meeting the urgent healthcare needs of otherwise healthy patients who may need to be treated for ear infections, sutures, sprains, etc.
Are you still operating during normal business hours?
As of now, all of our centers are open during their individual specified hours on our website. The difference is, instead of entering the building upon arrival, we are asking that you call the front desk (number listed on door) from your car. The patient or parent will be asked a series of questions regarding your visit, and the provider will then make the determination of whether the patient should enter the building for treatment.
How does this work?
Our main objective is to determine who needs to be screened. When on the phone, patients will be asked a series of questions, including if you’ve had contact with a person with a positive coronavirus test. The patient will never have to go inside. Instead a provider will go out to the car, assess the patient, and determine the best course of treatment.