Patient Care Council

The Patient and Family Voice

At Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital, we work to ensure that the patient and family voice is heard and incorporated into projects, processes, and committees. Our goal is to provide the highest-quality patient- and family-centered care. Our Cancer Patient Care Council‘s commitment to patient- and family-centered care is evident by consistently including the following core principles in all discussions and projects:

  • Dignity and respect
  • Information sharing
  • Participation
  • Collaboration

The Cancer Patient Care Council is dedicated to assuring delivery of the highest standard of compassionate and comprehensive cancer care.

We are cancer patients and family members who volunteer our time to support every patient’s experience. We do this by working in partnership with physicians, clinicians, administrative staff, and senior leaders of South Shore Hospital and the Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital to:

  • Share information about patient/family needs and concerns.
  • Strengthen communication and collaboration between patients, families and caregivers.
  • Work with staff to make sure changes positively affect patients and family members.
  • Participate in the design of patient care areas.
  • Help plan and improve patient-related programs and services including screening, education and advocacy.
  • Serve as a resource to the care team by providing the voice of patients and families in all phases of cancer-related treatment.
  • Work in collaboration with staff to develop oncology programs, policies and practices that assure a seamless integration of inpatient and outpatient cancer care.

Ultimately, we are here to work for you—the patients and families.

We encourage you to share your concerns, comments or suggestions about all of your cancer care at South Shore Hospital and/or the Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital.

For your convenience, there are boxes on each floor, with cards to make comments. We can also be reached by email at patientcarecouncil [at] sshosp.org.

Are you interested in becoming a patient or family advisor? Diversity is at the heart of the Council’s structure and helps drive its recruitment approach. Advisors with all backgrounds are welcome as we look to diversify across gender, age, socioeconomic status, disease type, and treatment type.

For more information or questions, please ask your clinician to speak with one of our council members.