An Update on Visitor Restrictions at the South Shore Hospital Emergency Department

In an effort to keep our patients and staff safe, visitors will no longer be allowed in the South Shore Hospital Emergency Department.

This change is effective Thursday, August 6, 2020, at 12 PM.

Exceptions may be made in limited circumstances, including:

  • Pediatric patients will be allowed one parent or guardian for the duration of their visit.
  • Group home patients will be allowed one designated caregiver at a time for the duration of their visit.


All other exceptions will be determined on a case-by-case basis by the attending provider or by a member of the patient's clinical care team.

No visitors will be allowed to wait in the hospital.

These changes do not apply to the ED Observation, Annex, and West Units; patients in this units are allowed one visitor at a time from 1 PM to 7 PM, seven days a week.

As a reminder, disposable face masks are required for all visitors. This is in line with the CDC's recommendation that disposable face masks are a safer alternative to cloth masks in health care settings.

We encourage visitors to bring their own masks whenever possible.

Cloth masks, neck extenders/gaiters, bandannas, and handkerchiefs are not permitted.

We remain committed to the safety and well-being of our patients, their families, our staff, and our community. We thank you for your patience and understanding.

Learn more about South Shore Hospital's visitor policy for patients in other clinical settings.