An Update on South Shore Hospital's Visitor Policy

As we move into Phase 2 of the state's "Reopening Massachusetts" plan, modifications have been made to the visitor restrictions that were put in place at South Shore Hospital due to COVID-19.

Effective June 10, 2020, hospital patients will be allowed to receive one visitor at a time between 1 PM and 7 PM.

All visitors must be 18 years of age or older.

Upon arrival, each visitor will be screened for wellness and COVID-19 exposure.

Visitors will be required to wear a face mask for the duration of their visit, and are encouraged to bring their own masks; surgical masks will be provided to visitors who don't have their own. Scarves and bandannas are discouraged. 

Refusal to wear a mask will result in the revocation of visitation.

Specific guidelines for various patient populations can be seen below.

Visitation hours are between 1 PM and 7 PM, seven days a week. Visitors must enter through the McKim Family Main Lobby.

Patients will be allowed one person to accompany them during their visit. Visitors must enter through the Emergency Room Entrance.

Both parents will be allowed to be present for the duration of their child’s stay between the hours of 8 AM and 8 PM. Visitors must enter through the McKim Family Main Lobby.

Both caregivers will be allowed to visit for the duration of their child's stay between the hours of 8 AM and 8 PM. One caregiver may stay overnight for the duration of the child's stay. Visitors must enter through the McKim Family Main Lobby.

Each patient will be allowed one support person to visit freely for the duration of their stay, as well as a doula for their labor and birth, if they have one. Visitors must enter through the McKim Family Main Lobby.

Patients will be allowed one person to accompany them during their visit. Visitors will only be permitted in the pre-op and waiting room area. Visitors must enter through the McKim Family Main Lobby.

Outpatient and ambulatory areas are minimizing visitors accompanying patients. Special visitor accommodations are made for patients with functional impairments or disabilities, and for parents unable to obtain childcare.

South Shore Health encourages persons at high risk of developing severe complications from COVID-19 or other infectious diseases, including older adults and persons with underlying medical conditions, to refrain from visiting.

Our virtual patient & family connection program remains available for video calls and connections.

Please call 781-624-4091 between 10 AM and 6 PM to arrange a call time. Coordinators will schedule a convenient time and provide technical guidance.

Please visit our frequently updated COVID-19 page for more information.

This page was updated June 9, 2020, originally published March 5, 2020.