South Shore Health’s Mask Policy for Ambulatory Patients

In an effort to prevent the spread of COVID-19, all patients at South Shore Health ambulatory care facilities are required to wear face masks during their visits.

The policy aligns with the order requiring face masks in public settings that was put in place by the state of Massachusetts on May 6.

This includes visits at South Shore Medical Center, South Shore NeuroSpine, South Shore Urology, and all other ambulatory specialty care practices.

Care will not be provided in the office to patients who refuse to wear a mask.

Exceptions will be made for patients with attestation from a clinician indicating they have a behavioral health diagnosis or a pulmonary condition that is worsened by wearing a mask, for those communicating with people who rely upon lip-reading, and for children under the age of 2 years.

Patients who meet one of the exceptions above will be provided with a face shield, and will be seen in a separate area of the office, if possible.

We encourage patients to supply their own masks whenever possible; however, masks will be provided upon arrival for patients who don’t have one.

We thank you for your cooperation and understanding.