South Shore Health’s Mask Policy for Ambulatory Patients

This post was updated on October 27, 2020. It was originally published on May 22, 2020.

In an effort to prevent the spread of COVID-19, masks have been required for patients at South Shore Health facilities since early in the pandemic.

Recently, the CDC updated its guidance around the use of cloth masks in health care settings, recommending the use of disposable masks as a safer alternative.

As a result, effective Wednesday, October 28, patients will be required to wear disposable medical masks during their visits at South Shore Health's ambulatory care sites.

This includes visits at South Shore Medical Center, South Shore NeuroSpine, South Shore Urology, and all other ambulatory specialty care practices.

Cloth masks, scarves, bandannas, neck extenders/gaiters, and handkerchiefs will no longer be permitted.

Care will not be provided in the office to patients who refuse to wear a mask.

Patients are encouraged to plan accordingly and bring appropriate masks with them to their visits. Patients who don't have masks that meet South Shore Health requirements will have masks provided to them.

Exceptions will be made for patients with attestation from a clinician indicating they have a behavioral health diagnosis or a pulmonary condition that is worsened by wearing a mask, for those communicating with people who rely upon lip-reading, and for children under the age of 2 years.

Patients who meet one of the exceptions above will be provided with a face shield, and will be seen in a separate area of the office, if possible.

We thank you for your cooperation and understanding.