The training information below was provided prior to launching South Shore Epic on Saturday, July 1, 2017. Please visit Training for up-to-date information about Epic training.
Completion of the correct role-based Training Plan (during a go-live) or Curricula (outside of a go-live) is the responsibility of each co-worker and his/her manager to ensure individual application access is correct.
HealthStream is our online LMS (Learning Management System). It tracks registration, completion of e-Learning courses, class attendance, and assessment scores for demonstration of proficiency.
Each Training Plan or Curricula in our Catalog combines e-Learning and role-based core instructor-led courses required for access to Epic. Training Plans (during go-live) and Curricula (outside of go-lives) include courses from one or more Epic applications.
Each role-based Training Plan is configured in the LMS to assist colleagues with the registration process to ensure completion of each training activity necessary to gain access to “live” Epic.
There is an incredible amount of great Epic foundation learning modules on Epic's UserWeb to help familiarize you with the system before formal training starts.
The UserWeb is an on-line collection of tools and information about Epic. It requires a UserWeb account (username and password) and is an absolute must for all colleagues who will use Epic at South Shore Health System.
If you do not have an account already, set one up. The link to the UserWeb is in the instructions. Some recommended WeLearning modules for clinicians and physicians are listed in the tables below.
You may be prompted to sign in. When you do, you will be automatically directed to the module you selected.
Each module is a video. A computer with audio is best; however, closed-captioning is available for most WeLearnings. Click the CC button in the lower right corner of the video player to turn on closed captioning.
Many questions come up during training, and while most can be answered during class, some need to be researched. Those remaining questions are logged and once answered, added to the "Parking Lot" document.
These questions and answers provide a lot of great information about the applications and decisions around processes. If you have not submitted a question in your training class(es), you should still review to ensure that you have the latest and greatest Epic training information about your application.
Two helpful videos and accompanying tip sheets have been developed to familiarize you with how to scan documents into Epic. The videos and tip sheets also are available through HealthStream. It is strongly recommended you use earbuds/headphones to amplify the volume of the videos.
Playground (PLY) is our Epic practice environment. It will be used by end users after they attend training, but prior to going live. The clinical content in this environment may not match exactly what is in the Production environment.
Please be patient; as the build is completed. It will be moved into PLY so it will mirror what is in PRD.
To view the PDF and read access instructions, please click here.
Before attending classroom training, students must review eLearnings in HealthStream. To find your eLearnings in HealthStream, review the courses listed on your To Do list tab. Click on a course to drill down and find the required eLearnings that must be completed before attending classroom training.
HealthStream LMS: Logging on
All Epic users must participate in several hours of training before go-live. Further details and logistics relative to required training are available here.
Tentative training start dates are as follows: