Our mission is to provide you, our colleagues, with a practical, interactive, effective, and energized training program that helps you develop knowledge, skill, and confidence using Epic, our new Electronic Health Record (EHR) system at South Shore Health System.
Epic delivers a seamless experience for our patients by replacing a multitude of older systems. Training ensures patient safety and quality care by providing colleagues with a unified expertise in Epic.
If you need assistance, email us at email@example.com or call our Epic Hotline, Monday-Friday 8:00am-4:00pm, at 781-624-EPIC (x3742).
Many questions come up during training, and while most can be answered during class, some need to be researched. Those remaining questions are logged and once answered, added to the "Parking Lot" document.
These questions and answers provide a lot of great information about the applications and decisions around processes. If you have not submitted a question in your training class(es), you should still review to ensure that you have the latest and greatest Epic training information about your application.
Two helpful videos and accompanying tip sheets have been developed to familiarize you with how to scan documents into Epic. The videos and tip sheets also are available through HealthStream. It is strongly recommended you use earbuds/headphones to amplify the volume of the videos.
Playground (PLY) is our Epic practice environment. It will be used by end users after they attend training, but prior to going live. The clinical content in this environment may not match exactly what is in the Production environment.
Please be patient; as the build is completed. It will be moved into PLY so it will mirror what is in PRD.
To view the PDF and read access instructions, please click here.
Before attending classroom training, students must review eLearnings in HealthStream. To find your eLearnings in HealthStream, review the courses listed on your To Do list tab. Click on a course to drill down and find the required eLearnings that must be completed before attending classroom training.
HealthStream LMS: Logging on
All Epic users must participate in several hours of training before go-live. Further details and logistics relative to required training are available here.
Tentative training start dates are as follows: